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Delivery times

How long it takes from placing an order with us to the parcel arriving, grouped by the week the order was placed (Mon–Sun). Live from our order system and NZ Post tracking — updated Sun 18 Oct 2026, 12:14pm NZ time.

Why we publish this

Every shop says it ships fast. We would rather show you: these figures come straight from our order system and NZ Post tracking, update live, and include the slow weeks as well as the good ones. Having them out in the open gives us something to beat.

How we measure it
  • Placedthe moment you complete checkout.
  • LabelledNZ Post issues the tracking number — this leg is on us.
  • Pickupthe first real NZ Post scan of the parcel, usually "collected from the sender".
  • DeliveredNZ Post's delivery scan.

Each leg starts where the last one ends, so the three add up to the total. Parcels still on the way are left out until they arrive. Calendar days, weekends included.

Delivery times · New Zealand

This week so far
from Mon 12 Oct · some still on the way
1.7 days avg
median 1.7 · fastest 1.0 · slowest 2.1
100% within 3 days
0.7 d order → label0.1 d label → pickup0.9 d pickup → delivered
Last week
5 Oct – 11 Oct
2.4 days avg
median 2.2 · fastest 0.8 · slowest 4.8
63% within 3 days
0.6 d order → label0.8 d label → pickup1.0 d pickup → delivered
Week before
28 Sep – 4 Oct · some still on the way
3.0 days avg
median 3.1 · fastest 1.5 · slowest 3.8
36% within 3 days
0.4 d order → label1.0 d label → pickup1.6 d pickup → delivered
Last 4 weeks
14 Sep – 11 Oct · some still on the way
2.8 days avg
median 2.8 · fastest 0.8 · slowest 5.7
54% within 3 days
0.6 d order → label0.9 d label → pickup1.3 d pickup → delivered
Last 12 weeks
20 Jul – 11 Oct · some still on the way
3.1 days avg
median 2.8 · fastest 0.7 · slowest 10.6
53% within 3 days
1.3 d order → label0.6 d label → pickup1.2 d pickup → delivered

Week by week · New Zealand

0123456720 Jul2.927 Jul3.03 Aug4.010 Aug6.517 Aug5.624 Aug3.431 Aug2.17 Sep2.114 Sep2.621 Sep3.828 Sep3.05 Oct2.412 Octso far1.7
order → labellabel → pickuppickup → delivered

Hover or tap a week to see the three legs.

This week
Mon 12 – Sun 18 Oct · some still on the way
1.7 days avg
median 1.7 · fastest 1.0 · slowest 2.1
100% within 3 days
0.7 d order → label0.1 d label → pickup0.9 d pickup → delivered
Week of 5 Oct
Mon 5 – Sun 11 Oct
2.4 days avg
median 2.2 · fastest 0.8 · slowest 4.8
63% within 3 days
0.6 d order → label0.8 d label → pickup1.0 d pickup → delivered
Week of 28 Sep
Mon 28 – Sun 4 Oct · some still on the way
3.0 days avg
median 3.1 · fastest 1.5 · slowest 3.8
36% within 3 days
0.4 d order → label1.0 d label → pickup1.6 d pickup → delivered
Week of 21 Sep
Mon 21 – Sun 27 Sep
3.8 days avg
median 4.3 · fastest 1.9 · slowest 5.7
38% within 3 days
0.5 d order → label1.7 d label → pickup1.5 d pickup → delivered
Week of 14 Sep
Mon 14 – Sun 20 Sep
2.6 days avg
median 2.7 · fastest 1.0 · slowest 3.7
64% within 3 days
0.7 d order → label0.5 d label → pickup1.4 d pickup → delivered
Week of 7 Sep
Mon 7 – Sun 13 Sep
2.1 days avg
median 2.0 · fastest 0.7 · slowest 3.6
89% within 3 days
0.8 d order → label0.5 d label → pickup0.8 d pickup → delivered
Week of 31 Aug
Mon 31 – Sun 6 Sep
2.1 days avg
median 1.9 · fastest 0.9 · slowest 3.5
75% within 3 days
0.6 d order → label0.5 d label → pickup1.0 d pickup → delivered
Week of 24 Aug
Mon 24 – Sun 30 Aug
3.4 days avg
median 3.9 · fastest 1.9 · slowest 5.0
38% within 3 days
1.8 d order → label0.3 d label → pickup1.3 d pickup → delivered
Week of 17 Aug
Mon 17 – Sun 23 Aug
5.6 days avg
median 6.0 · fastest 1.6 · slowest 8.8
25% within 3 days
4.2 d order → label0.3 d label → pickup1.2 d pickup → delivered
Week of 10 Aug
Mon 10 – Sun 16 Aug
6.5 days avg
median 8.8 · fastest 1.7 · slowest 10.6
40% within 3 days
5.5 d order → label0.3 d label → pickup0.7 d pickup → delivered
Week of 3 Aug
Mon 3 – Sun 9 Aug
4.0 days avg
median 3.8 · fastest 2.5 · slowest 5.9
17% within 3 days
1.6 d order → label0.3 d label → pickup2.1 d pickup → delivered
Week of 27 Jul
Mon 27 – Sun 2 Aug
3.0 days avg
median 2.9 · fastest 1.0 · slowest 5.5
50% within 3 days
1.7 d order → label0.1 d label → pickup1.3 d pickup → delivered
Week of 20 Jul
Mon 20 – Sun 26 Jul
2.9 days avg
median 2.1 · fastest 1.0 · slowest 7.5
56% within 3 days
1.9 d order → label0.0 d label → pickup0.9 d pickup → delivered
Independently verified
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